As a participant in a Dardi Munwurro program you have the right to:
Respect
A culturally appropriate service
A safe and high quality service
Good communication
Assistance if you are unhappy with our service, and to have a support person to assist you
Be involved in decision making and ask questions about how we support you
Make a complaint
As a participant, you have the responsibility to:
Provide us with correct and up-to-date information
Show respect for our staff, mentors, other community members and Dardi Munwurro property
Tell us if you will not be attending an appointment, group or camp
Not behave in a violent, aggressive or threatening manner when attending a group, camp or other activity
Not be intoxicated or under the influence of drugs while attending our programs
Your privacy is important to us
If you would like more information about why we collect and keep your personal information, please ask a staff member.
Tell us what you think!
We want to know what you think about our programs.
If you are happy with our service or have any suggestions for how we could do things better please let our staff know.
If you are unhappy with our service we encourage you to make a complaint. Please speak to a staff member or manager. If you are not happy with the response you can complete our Complaints Form which can be downloaded from the Dardi Munwurro website at here